ANNOUNCEMENT

Recall Campaign for Improper Software of ASC-ECU for Mitsubishi ASX, Outlander and Eclipse Cross & Improper Software of FCM/LDW on Outlander and Eclipse Cross

In coordination with the Competition & Consumer Protection Department in the Ministry of Economy, Al Habtoor Motors announces a Recall Campaign for a limited number of Mitsubishi ASX, Outlander and Eclipse Cross vehicles with the below details which will be effective immediately.

Affected Part Model (Code) Model Years
IMPROPER SOFTWARE OF ASC-ECU ASX (GA0W)
OUTLANDER (GF0W)
ECLIPSE CROSS (GK0W)
2018
2017 - 2018
2018
IMPROPER SOFTWARE OF FCM/LDW OUTLANDER (GF0W)
ECLIPSE CROSS (GK0W)
2017 - 2018
2018

United Arab Emirates, Dubai, 17.10.18.

Al Habtoor Motors Co. LLC, the official distributor of Mitsubishi vehicles in the UAE, have released the following statement:

"We regret to inform that

(a) Due to improper software of ASC-ECU, electrical noise may be generated when the motor pump is activated, causing incorrect IC operation, which results in ECU reset.

(b) Due to improper software of FCM/LDW (Lane departure warning)/AHB (Auto high beam)-ECU, FCM moderate braking continues even after a pedestrian or object are out of detection."

All repairs related to this recall campaign will be completed free of charge to the customer.

(a) A total of 903 Mitsubishi ASX, Outlander and Eclipse Cross vehicles, Model Code (GA0W), (GF0W) and (GK0W) are affected in Dubai/Northern Emirates/Abu Dhabi/Al Ain manufactured between January 2017 and October 2018.

(b) A total of 201 Mitsubishi Outlander and Eclipse Cross vehicles, Model Code (GF0W) and (GK0W) are affected in Dubai/Northern Emirates/Abu Dhabi/Al Ain manufactured between January 2017 and October 2018

No other vehicles are affected.

In the interests of delivering the highest standards of Mitsubishi quality and customer care, Al Habtoor Motors LLC (Dubai, Northern Emirates, Abu Dhabi and Al Ain) will contact all customers with affected models to arrange for repairs to be made.

Al Habtoor Motors Service LLC requests affected customers to contact the Customer Service Center on the following:

Timing: Saturday to Thursday - 8:00 a.m. to 8:00 p.m.

E-mail: crm@habtoormotors.com
We regret any inconvenience this may cause and thank our customers for their patience.

RECALL CAMPAIGN REGISTER

Please fill in the form below to book your place OR
Call 800-ALHABTOOR (800-254228667)

Note: Upon registration, we will call you to confirm the applicability of recall campaign and book your vehicle for the same.